Privacy Policy

1. Information We Collect

LomaShares may collect information you provide directly when registering, updating your profile, making deposits, investing, withdrawing funds, redeeming codes, or contacting support.

• Full name and account identity details
• Email address and phone number
• Username, referral code, and profile details
• Bank-related details entered for withdrawals
• Transaction records linked to deposits, investments, referrals, and withdrawals

2. How We Use Information

We use user information to operate the platform, process account activity, improve user experience, and maintain platform security.

• To create and manage user accounts
• To process deposits, investments, profits, and withdrawals
• To issue referral rewards, gift codes, and promotional rewards where applicable
• To respond to support questions and account issues
• To monitor suspicious or abusive behavior

3. Transaction and Account Records

LomaShares stores account activity and transaction history in order to provide wallet functionality, investment tracking, withdrawal processing, and audit visibility.

This may include deposit records, wallet entries, investment history, referral records, reward history, and withdrawal activity.

4. Communications and Support

If you contact support or join official communication channels, your messages or support history may be used to resolve issues, verify account claims, and improve service delivery.

5. Data Sharing

LomaShares does not sell personal information as a retail product. Information may be used with service providers or operational tools strictly as needed to run the platform.

• Payment processing and verification tools
• Hosting, database, and authentication services
• Operational support and fraud review where necessary

6. Data Security

LomaShares uses platform controls and access restrictions intended to protect user data. However, no online system can be guaranteed to be completely risk-free.

• Users should protect their passwords and login credentials
• Users should avoid sharing account access with others
• Users should report suspicious account activity immediately

7. Data Retention

LomaShares may retain account records, transaction history, and operational logs for as long as reasonably necessary to support platform functions, record accuracy, fraud prevention, internal review, and user support.

8. Your Choices

Users may update certain account details from their profile page. Some system-controlled fields, such as role, referral code, and core transaction history, may not be user-editable.

If you need help correcting account information, contact official support.

9. Third-Party Services

LomaShares may rely on third-party services for payments, hosting, storage, authentication, or messaging support. Use of those services may involve data handling required for their specific platform functions.

10. Policy Updates

This Privacy Policy may be updated from time to time to reflect platform changes, operational changes, or policy improvements. Continued use of LomaShares after an update means you accept the updated Privacy Policy.

11. Contact

If you have questions about this Privacy Policy or need help regarding personal account data, use the official support channels provided by LomaShares.